EBSCO Information Services

Print and online subscriptions and electronic information discovery and management solutions

EBSCO Information Services, known within the industry simply as “EBSCO,” is the world’s largest information agent. EBSCO provides libraries with traditional print subscription services and electronic information discovery and management solutions. Libraries and research organizations are constantly seeking new ways to manage collections more efficiently. EBSCO’s mission is to provide custom solutions and support to help librarians save time and money while empowering their users. More than half of all subscriptions placed through EBSCO contain an “e” component. With services to facilitate both management and access to electronic content, EBSCO has emerged as the leader in the electronic environment. EBSCO’s Discovery and Management Solutions feature state-of-the-art integration among multiple systems with auto-population of data about e-resources purchased through EBSCO.

EBSCO provides libraries and research institutions with print and electronic journals and books, research databases and effective Web-based tools to manage all information resources. Specialized divisions serve academic, biomedical, government, public, school and special libraries as well as corporations. With a network of more than 30 offices worldwide, EBSCO maintains a global title repository of more than 375,000 listings and upholds relationships with more than 95,000 publishers around the world.

Since 1944, EBSCO has focused on providing personal service to customers all over the world. The Title Information Department (TID), located at International Headquarters in Birmingham, Alabama, is responsible for maintaining hundreds of thousands of publication records and makes continuous updates to those records to ensure customers’ data is correct. EBSCO’s regional offices are staffed by information professionals, including more than 140 librarians, who speak the local language and understand the particular challenges faced by librarians in their areas. And for those customers who need extra help with print journals, EBSCO offers a journal expediting service (JETS) to help with receipt of shelf-ready print journals that require little maintenance on the library end.

Leading the way in the move to electronic information

At the core of EBSCO’s suite of management solutions is EBSCONET^®, a comprehensive, Web-based subscription and e-resource management platform. EBSCONET streamlines management for each step of the subscription life cycle from order placement to renewal while also managing countless other administrative tasks related to information acquisition and management. Through EBSCONET, information professionals can access additional tools for discovery and management. EBSCO’s Web-based tools work together to provide state-of-the-art integration with automatic population of data about e-resources for easier management. Since EBSCO’s systems share the same knowledge base, this reduces manual processes typically associated with populating and maintaining e-resource data.

EBSCO Complete Discovery and Management Solutions

Powered by the EBSCO Integrated Knowledge Base, EBSCO Discovery and Management Solutions offer comprehensive integration among EBSCO products. These discovery solutions help librarians empower their users by providing intuitive tools for locating the content they need. EBSCO’s management solutions save librarians time and money when managing the entire resource life cycle. Unique integration among products allows EBSCO to provide automatic updates to data about e-resources for e-resources purchased through EBSCO, saving librarians countless hours that would be spent updating multiple platforms.

The EBSCO Integrated Knowledge Base provides the largest and most customizable source of e-resource data available to libraries by combining coverage and linking details for titles, databases and e-journal packages; e-journal access and license information; and historical order details specific to a customer’s institution.

Complete management solutions

EBSCO Management Solutions help information providers with daily resource management tasks, assisting with all aspects of the resource life cycle. EBSCONET^® Subscription Management offers comprehensive, unparalleled Web-based management for subscriptions from selecting and ordering to activating and claiming to evaluation and renewal. EBSCONET provides access to EBSCO’s global title repository, the most complete and accurate listing of serials subscriptions for the information industry.

With add-on features such as E-Package Renewals and ERM Essentials^®, EBSCONET offers a complete suite of services for managing e-resources that can be customized to fit your library’s specific needs. With state-of-the-art auto-population for approximately 100 different data fields, ERM Essentials helps information providers get past that initial first step of populating an e-resource management (ERM) system. EBSCO develops e-resource products and services with the goal of continuously enhancing our offerings to meet our customers’ evolving needs. We are dedicated to releasing enhancements and additional functionality to help librarians more effectively manage their online content.