LAST UPDATED: September 14, 2017
What Information Is Collected and How is it Used?
A. What Information Do We Collect?
2. Non-Personal Information: any information that does not directly reveal your specific identity or does not directly relate to an identifiable individual. This might include pseudonymous identifiers and information, device information, non-precise geolocation, information collected through cookies and other tracking technologies, and web server log files to track trends, administer the Website, track user movement, and gather demographic information.
B. How Do We Collect the Information?
We will only collect and use Personal Information when a user voluntarily provides it to us, with the exception of your geolocation and IP address which may be automatically captured when you use our Websites. In order to use some portions of our Websites, a user must first complete a registration form or provide an e-mail address that will require disclosure of Personal Information. In addition, in order to apply for employment with EBSCO, you will have to disclose Personal Information regarding your identity and employment history. Such disclosure is strictly voluntary. In order to contact us by e-mail, however, you must provide an e-mail address.
We automatically collect non-Personal Information, including web server log files, generated from your use of our Websites. We use this non-Personal Information in the aggregate. We do not combine these types of non-Personal Information with Personal Information. We may also share aggregated demographic information with our business partners, sponsors, advertisers, and companies that control, are controlled by, or are under common control with EBSCO.
The following is a list of the cookies that may be used across the Websites:
||A third-party cookie provided by Google, Inc. that collects aggregate statistical data about how visitors use the Websites (i.e., what pages users visit, how long they are on the Websites, how they got there and what they click on) so that we can improve the user experience and serve up the content our visitors find most useful. They do not collect or store Personal Information.
Google also offers a tool that allows you to opt-out of being tracked by Google Analytics across all websites and can be found here.
||DoubleClick by Google (Ad Platform)
||A third-party cookie provided by Google, Inc. that collects data about your activities on the Websites and other websites to provide you targeted advertising, but does not personally or directly identify you. This information may be used in combination with the data collected through the other cookies listed above.
You can opt-out of being tracked by Google Analytics across all websites here. You can also opt out with Ad Settings or the NAI’s consumer opt-out.
Web Beacons: EBSCO uses web beacons alone or in conjunction with cookies to compile information about customers’ and visitors’ usage of our Websites and interaction with emails from EBSCO. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. As with cookies, you can use your browser or app settings to control web beacons.
C. How Do We Use the Information?
We will use the Personal Information we collect for limited internal purposes that may include, but are not limited to, processing your transactions, establishing the identity of account holders, customer service, assessing your qualifications for employment, verifying your employment application, and providing you with information concerning our products and services. We will retain this information. We also may use that Personal Information to improve and customize our content.
We use the non-Personal Information we collect, including web server log files to track trends, administer the Websites, track user movement, and gather demographic information.
We also reserve the right to disclose your Personal Information if we are required to do so by law, or in the good faith belief that disclosure of the information is reasonably necessary to comply with legal process, to respond to claims, or to protect or advance the rights, property, safety, or well-being of our company, our employees, customers, or the public.
We will not use your personal data for automated-decision making.
In the unlikely event that all or substantially all of the assets of EBSCO Industries, Inc. or EBSCO International, Inc. are acquired, customer information, which may include Personal Information, may be one of the transferred assets.
D. How Do We Secure Personal Information?
EBSCO has taken steps to ensure that Personal Information collected in the future is secure, and we have limited the number of people who have access to the information, by electronic security systems and password protections that guard against unauthorized access. EBSCO provides links to third-party websites. These websites may not have the same privacy policies as EBSCO. We take reasonable care in recommending these websites but we are not responsible for their content or privacy policies. We urge users to read the privacy statement of a third-party website when leaving our Websites and linking to a third-party website.
E. How Can I Access, Correct, Amend or Remove Information About Me?
We want to assure you that you have access to your Personal Information that we collect and store. Upon request, we will provide you with information about whether we hold any of your personal information. You may contact us either in writing or by e-mail at the contact information stated above to exercise the following rights:
- Access your data to check and review them;
- Have a copy of your personal data;
- Demand that we supplement, correct or delete your personal data; or cease or restrict the collection, processing, use or disclosure of your personal data; the right of rectification will comprise the right to have incomplete personal data completed, including by means of providing a supplementary statement;
- Object to the processing of your personal data;
- Receive your personal data in a structured, commonly used and machine-readable format and have it transmitted to another controller; provided that the processing is based on your respective consent or to execute a contractual relationship or a relationship prior to entering into contract with you.
We will respond to your request within thirty (30) days of receipt.
If you have granted consent, you can withdraw your consent at any time with future effect. Please address your withdrawal by contacting us in writing or by email at the contact information stated above.
If you are located in the EU, after May 25, 2018, you have the right to lodge a complaint with a supervisory authority in relation to the processing of your personal data.
F. What Choices Do I Have?
It is important to us that the Personal Information we collect is appropriate and relevant to the purposes for which we intend to use it. We will use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the person providing the information. EBSCO will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.
You may sign-up to receive email newsletters from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your account settings on our website or by contacting us at firstname.lastname@example.org.
G. Collection and Use of Information from Children
Our Websites are not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Websites or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the information listed above.
If you are a parent and have questions about our practices, please feel free to contact us at the mailing address or email address listed above.
EU- U.S. Privacy Shield
EBSCO remains liable if it transfers personal information to third parties who process this personal information in a manner inconsistent with the Privacy Shield Principles.
With respect to Personal Information received or transferred pursuant to the Privacy Shield Framework, EBSCO is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, EBSCO may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, EBSCO commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints may contact EBSCO by mail at 5724 Highway 280 E, Birmingham, AL 35242 USA, Attn: Data Privacy Officer or by email at email@example.com. EBSCO has further committed to refer unresolved Privacy Shield complaints to an alternative dispute resolution provider located in the U.S. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
To learn more about the information practices of our divisions, please visit Luxor’s website here and Stand Up Desk Store’s website here.
Do Not Track Signals: EBSCO does not recognize automated browser signals regarding tracking mechanisms, which may include ‘do not track’ instructions.